Refund Policy

All purchases are final and non-refundable, except where required by applicable law or where a duplicate or erroneous charge must be corrected.

• Job Credit purchases are generally non-refundable.
• A change of mind does not normally qualify for a refund.
• Not using purchased Job Credits does not normally qualify for a refund.
• Expired Job Credits are not refunded.
• Dissatisfaction with an AI-generated result does not automatically create a refund entitlement. Analyses, research and reports are preparation tools and may be incomplete or imperfect.
• Choosing to stop using the service does not automatically create a refund entitlement.

If something went wrong with a payment, contact us and we will investigate. Please write to support@careerintelligenceai.com with the date, amount and payment reference.

Issues worth reporting include:

• payment charged but Job Credits were not received
• duplicate payment
• incorrect charge
• payment status issue
• technical problem during checkout
• account or payment mismatch

Where applicable law requires a refund or payment reversal, we will comply with those requirements.

Job Credit rules, validity and usage are described in our Terms of Use. How we handle your information is described in our Privacy Policy.

Career Intelligence AI · Pune, Maharashtra, India
Support: support@careerintelligenceai.com